Create a lighter weight service at a lower price with just basic filtered mapping
The basic use for the salespeople is planning their day's visits and finding accounts nearby. Most salespeople just need a list of their nearby accounts plotted on Google Maps. They don't need the advanced routing, heat maps etc. I think the $20+/month service is overkill for this use, and ends up pushing companies to use third-party apps for this functionality.
The mid-level use is sales managers and logistics managers planning delivery routes and doing basic territory analysis. This would be your service as it is now.
The advanced use would be territory (re)design with advanced metrics and ability to see sales metrics plotted on the map. You accomplish that very well now with the extra SpatialKey service.
While we appreciate the feedback, we are sticking with our solution and will continue to go deep and broad with it. We do offer price tiers are user counts increases. If we are still a ways off price-wise, there are other AppExchange apps that offer a much toned down set of features at a lower price.
-
Anonymous commented
Marcelo is so right!